// Help
Contact
For support questions, account questions, billing questions or privacy requests, please contact us by email. We try to respond on the next business day.
What to write to us about
Support
Account access, AutoSync issues, dashboard questions, MFA recovery, password help, bug reports.
Billing
Invoices, payment failures, refund requests, subscription changes. Payments and invoicing are handled by Paddle as Merchant of Record — for some questions Paddle's buyer portal (linked from any Paddle order confirmation) is the fastest route.
Privacy requests
GDPR access, rectification, erasure, portability or objection requests. See our Privacy Policy for the full list of rights and how we handle them.
Legal
Legal notices, takedown requests, regulatory enquiries. Please include the relevant URLs and a brief description of the issue.
Company details
Jan Beck NuvoraSyncBreslauerstraße 45
88512 Mengen
Germany
Legal form: Einzelunternehmen
VAT ID: DE331074753
Website: nuvora-app.com
Full legal information is available on our Legal Notice page.